Data Product Manager

Job Description

• Conduct post-monitoring and online monitoring of agent recordings to assess recording quality and personnel performance.

• Responsible for quality inspection and calibration, including outputting QA-related reports.

• Communicate with team members regarding employee-related issues and develop improvement plans.

• Take responsibility for improvement results, save outcomes, and provide them to relevant stakeholders.

Job Requirements

• 1+ year of call center quality management experience.

• Strong error correction ability; able to grasp the essence of events.

• Outgoing personality, good at communication, with report-writing experience.

• Clear speech, strong logical thinking, and good presentation skills.

• Strong sense of responsibility, collaboration, and service awareness.

• Ability to adapt to changing circumstances and work under pressure.

Finance Specialist

Job Description

• Review payment processes and expense reimbursement documents for authenticity, completeness, and compliance.

• Sort out reimbursement, supplier payment processes, and improve financial management systems.

• Collaborate with product teams to promote online processes such as review and reimbursement.

• Coordinate with business lines, answer approval-related questions, and arrange financial process training.

Job Requirements

• Major in Finance, preferably from a top-tier university.

• 1–3 years of financial work experience.

• Diligent, responsible, and skilled in communication.

Sales Specialist

Job Description

• Responsible for offline promotion of company products and increasing product exposure.

• Explore and acquire high-quality urban customers; provide product installation, training, and after-sales support.

• Collaborate with internal departments to solve issues before/after product launch.

• Handle customer complaints, suggestions, and feedback in a timely manner.

Job Requirements

• College degree or above, with understanding of the local market.

• Passionate about sales, willing to take on challenges, with strong interpersonal skills.

• Quick thinker, able to grasp product advantages and customer psychology.

• Strong learning ability, adaptability, and energy; capable of working under pressure.

• Experience in Internet, FMCG, or related industries, or management background preferred.